Planters At Bretby is rated accordingly in the following categories by Tripadvisor travellers: Bretby Lane, Burton upon Trent DE15 0QS England. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' When wefirst asked for an update, we were told that they were busy and there was a bit of a delay. more. Joe C, Marketing at Planters At Bretby, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Chesterfield Arms, Greene King Pub & Carvery. First of all this review is for the restaurant only. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. 01283 703355info@plantersatbretby.comhttps://www.plantersgc.com/. I noticed another review that refers to the 'scowling' done by the staff and can actually vouch for this as well as their actual rudeness when confronted with a complaint. The access road to the car park is punctuated by speed humps and rather over the top billboards, in my opinion needlessly drawing your attention to their products. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. The rink can cater for up to 60 people at one time and stewards are on hand to offer their expertise on skating and make sure everyone is safe. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Thecake was expensive, what was left of what had been there, many empty uncleared plates and domes. This map was created by a user. When after a further half hour someone finally came to take the plates away I voiced my complaint about everything i have mentioned above but there was no customer service at all, no apology nothing at all. Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, weve got it. This is not the first time by a long way that ive been to this restaurant, being almost a fortnightly visitor, but I have never been treated so badly, either at Planters or anywhere else for that matter, before. Tripadvisor performs checks on reviews. We always enjoy our visit here, products available and reasonably priced. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. What do you think about Planters At Bretby? Own or manage this property? We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. Wet & Brown Lettice leaf's. Smoked salmon and prawn duo came on a small bed of mixed green leaves, consisted mostly of the leaves that look a bit like dandelions, two slices of tomato and one slice of cucumber cut in half no sauce until i sent it back to have some put on it. The action you just performed triggered the security solution. or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com. About ten minutes passed and finally two lamb shank meals turned up followed by two roast beef meals, mine being one of the latter. Dont go unless you want to be ages waiting for food. Popped in a few times for a cuppa and slice of cake, also good. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Open now : 09:00 AM - 5:30 PM See all (30) Ratings and reviews 3.5 219 #16 of 27 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE 5 - 18 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options The salad was sadly very disappointing! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We've had quite a lot of families already come down to have a go on the ice. Lunch on Saturday luke warm. Great prices with both too. Find the best restaurant in Burton upon Trent Description Cuisine Cafe Vegetarian Friendly Deli British Restrictions Vegetarian Friendly Meal types Drinks Breakfast Brunch Lunch Price range - Timetable Now Open Monday: 09:00 AM - 05:30 PM Tuesday: 09:00 AM - 05:30 PM Wednesday: 09:00 AM - 05:30 PM Thursday: 09:00 AM - 05:30 PM Friday: Food not cheap 10.99 for Cottage pie more than most pub prices. Planters At Bretby is rated accordingly in the following categories by Tripadvisor travelers: Bretby Lane, Burton upon Trent DE15 0QS England. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Ordered Ham, egg & chips. Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. White bun was dry and crumbly which spoilt the burger. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. well I'd have thought that was fairly obvious really. Brie and bacon pannini asked for very very well donebacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not returnMore, First of all this review is for the restaurant only. Closes in 4 h 52 min. Arrived for a afternoon tea just before christmas at the tea rooms and were extremely disappointed with the food, 8 little quarters of ham and cheese two tiny mince pies and two jellies in sherry glasses, The worst to come was the scones that had been made up already with jam and SQUIRTY CREAM that had melted down and runny, we have had many afternoon teas at other venue's and been very . Get set for two weeks of sunshine as temperatures start to soar once more, Sign up to the Derbyshire Live newsletter for free and get the latest stories sent to your inbox, UK's best ketchup named by Which? 2/2/2010. Map updates are paused. Wet & Brown Lettice leaf's. To be fair, we were offered free drinks or a cake as compensation. Nurseries and garden centres across the county were granted permission to reopen from Wednesday, May 13. Thank you. Bretby Hall was converted by a private developer into luxury apartments and this property provides a wonderful opportunity to purchase one of the collection of these prestigious homes, with the added interest of a Grade II * listed hall setting. The staff are helpful and knowledgable too. Thank you for taking the time to review our Garden Centre Restaurant. Luke warm soup, overcooked fish and undercooked bacon, bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. +44 1283 703355. Tools located, plants chosen. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre.More, Hi, Some amazing stalls in attendance our fair offers a great few hours out . Decaffeinated tea was easily available, at no extra cost. The cake was expensive, what was left of what had been there, many empty uncleared plates and domes. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! You will then receive an email that helps you regain access. When the two black coffees were served it can be best described as dishwater and undrinkable these were returned promptly. Nice gift shop too. the food we got was freshly made and tasty. In the spacious restaurant I choose the full English breakfast with a latte. with wet runny prawn sauce! "We're really excited to see what else is in store for the rink in the lead up to Christmas.". Service was wonderful. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Bretby Lane BretbyBurton-On-Trent, DE15 0QS. The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. Only complaint was poor punctuation on menu,commas needed to sort list of fillings- very confusing! I thought as i looked at it that it could be quite reasonable even though the 'seasonal veg' consisted of frozen runner beans and a considerabl number of frozen peas.. neither of which are actually veg from the current season but then i saw that these hadnt been drained and my plate was swimming in water and where it had blended watery gravy firstly i tried to cut into one of the very adequate slices of beef but the knives are so blunt i ended up with very sore really deep dents in my fingers.. the cutlery is awful.. dirt cheap rubbish that serves no purpose other than pretending that it can be put to any practical use it was at this point i realised that my food was stone cold. please bretby have it all year round. But then I got to the peas, these weren't even Luke warm, they were stone cold. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! 19 Ashby Rd E, Bretby, Derbyshire, DE15 0PS . You were given a tracking discwhich when you placed on the base on your table identified where you were sitting , this worked very well. Thanks for the review, we are so pleased you enjoyed the food and our service By now you are in the garden centre and . Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). One cream slice had become a cream slide. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. Claim your listing for free to respond to reviews, update your profile and much more. Husband tried the special, cottage pie, cleared the plate! If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. By continuing, you confirm that you accept: Address Bretby Lane, Burton upon Trent (Staffordshire) - Click to open the map. Joe C, Marketing at Planters At Bretby, responded to this review, Chesterfield Arms, Greene King Pub & Carvery. Mr Cresswell said: "It's not even December yet and we have already drummed up a lot of interest. Ask davidrQ6349LE about Planters At Bretby. What do you think about Bretby Nurseries? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Bretby Nurseries is a popular garden centre on the outskirts of the picturesque Derbyshire village. Vegetables available limited - just got carrots with Cottage pie. Service Wonderful but no Brioche Bun for Burger, Ask W8791ROjennyc about Planters At Bretby, Ask lindaann60_2007 about Planters At Bretby, Dont go unless you want to be ages waiting for food, Ask X6113FCmelissad about Planters At Bretby, Ask S213SMandrewr about Planters At Bretby, Ask grahamsH4134CA about Planters At Bretby, Ask Curiosity42795725507 about Planters At Bretby, Ask philandliz2017 about Planters At Bretby, Luke warm soup, overcooked fish and undercooked bacon, Ask angiebabe565 about Planters At Bretby, Ask Marcopolo186338 about Planters At Bretby. 148.251.124.245 New menus, again, because there has been another price increase. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! To be fair, we were offered free drinks or a cake as compensation. Staunton Harold. Get quick answers from Planters At Bretby staff and past visitors. Performance & security by Cloudflare. Such a shame as we come regularly for Sunday lunch which is always good. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - its not rocket science. Also watch out for 2 meals for 15.99deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Burton Mail reporter Beth Pridding went along to prove that anyone can try their hand at skating, Blitzie and Spotty will be at the garden centre until December 23. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. The total bill came to 10.48. (HTTP response code 503). Our team checks each review posted on the site disputed by our community as not meeting our. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! Crockery all in good order; tea pits poured well. My grandsons meal was exactly the same (he had the roast beef too) after searching we finally found someone and sent the food back because it was cold. The ice rink is open every day until January 7, excluding Christmas Day, Boxing Day and New Year's Day, with special late night skate sessions until 8pm on Wednesday, Thursday and Friday nights from December 6. Easter chicks in the pet section were adorable. My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table say that the ham and eggs was 2.00 more than wherever she'd just come from). Price range: 5 - 18. They dont know how to serve coffee here or serve food properly. The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful. please bretby have it all year round . I love black pudding - half a piece on the plate. I can't deny that it is a great workout and I definitely worked up a good sweat while out on the ice. This is a nice garden centre let down by poor service in the restaurant / coffee shop. But then I got to the peas, these weren't even Luke warm, they were stone cold. Let us know with the button below. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! Anyone on or off Facebook. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time.More, Poor quality food. Lovely garden centre in general with a gift shop worthy of a visit. Did not taste as expected. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. Travelodge Hotels Ltd in Burton upon Trent, Cheap Accommodations in Burton upon Trent, Hotels with Balconies in Burton upon Trent, Burton upon Trent Cheap Pet Friendly Hotels, Burton upon Trent Hotels With Indoor Pools, Hotels with Complimentary Breakfast in Burton upon Trent, Hotels near Claymills Victorian Pumping Station, Hotels near Church Farm Tearooms and Childrens Farm Anslow, Hotels near (BHX) Birmingham Intl Airport, Hotels near (MAN) Manchester Intl Airport, Asian Restaurants for Lunch in Burton upon Trent, Asian Restaurants for Special Occasions in Burton upon Trent, Fast Food Restaurants in Burton upon Trent, Gluten Free Restaurants in Burton upon Trent, Vegetarian Restaurants in Burton upon Trent, Best Juice & Smoothies in Burton upon Trent, Breakfast Restaurants in Burton upon Trent, Food Delivery Restaurants in Burton upon Trent, Kid Friendly Restaurants in Burton upon Trent, Late Night Restaurants in Burton upon Trent, Restaurants for Special Occasions in Burton upon Trent, Restaurants with Outdoor Seating in Burton upon Trent. Wet & Brown Lettice leaf's. Can a gluten free person get a good meal at this restaurant? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Fish and chips were over cooked fish was near on black and chips pale Not usually one to complain but poor service and poor portions.More, Popped in with my daughter for a late lunch, and rather wish we hadn't bothered. bretby garden centre burton-on-trent . Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. We always enjoy our visit here, products available and reasonably priced. Guarantee you'll never miss another Chesterfield story by signing up for our free email updates. absolutely no issues yes its a tad expensive but you know how much it is before booking and going. deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Ice rink manager Adam Cresswell, 28, said: "The first stage is to put the platform down for everything to sit on. When I did, I was told that I had rung the 'wrong person'. how was I to know who I should or shouldn't ring.. the only contact I had been given was a 'Marie'. I can only hope that the probe used was sterilised after its previous use because the food was definitely not hot enough to have killed any bacteria that was introduced.This 'Julie' claimed to be the 'Manager' why do I think of the inability to find the way out of a paper bags I wonder? Planters At Bretby. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?'