Replaced the hard drive with one pulled from an old laptop. Just to let you all know, this is still going on. Announcements, Guides & Community Updates, Here's where you can find out more about returns. 1 March 2023. When you get the Maintenance Mode prompt on screen, press the power button to bring up the maintenance menu. It seems its due to HDCP? Worked a treat for my youview box thanks , Hi MANY THANKS!!! The best free cloning sw Ive used is Minitool Partition Wizard, I have ver. YouView Home / Help & Support; Search or. YouView UHD Box Warranty After Leaving BT? - BT Community YouView boxes cannot receive all of the Internet-based channels that are available on Freeview, although it does receive some of them. If you are bothered about BT hobbling your box, an idea I think is ludicrous, don't connect it to your router. The box can connect to your aerial for free digital channels, your broadband for IP TV and other subscription-based programs. Following your advice I purchased an alternative hard drive off eBay and followed the instructions, which were excellent. If you have seen out your contact then it will belong to you. Can an ST3500312CS be used in place of the ST500VT000 as have seen these advertised also for PVRs. Need more help? You might see some of the connections for the HDMI socket on the bottom of the PCB but some might be under the socket itself so are not visible for inspection. As I said above I unplugged the Internet from it for that day but that's probably not required. Thank you again! n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n; These are labelled underneath with the Model Name of either DTR-T2100, DTR-T2110 or DTR-T2120. Very helpful thanks. One other thing to note, my HDD was held in place by not only the screws but also a very sticky foam pad. Visit our full contacts page here. All you'll do is end up getting frustrated and angry with BT. I succumbed to a new LG smart TV this week, which is a vast improvement visually on the steam-powered one that has served for 10 or more years. Does this post mean a BT customer can keep the BT Youview box when their contract is up? Am I safe in trying the new drive or will I render it useless if the box was somehow bricked by the update? She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. Now you can see the original YouView hard drive. All I want to be sure of (preferably from someone who has done it) that following cancellation, the box will still work for recording, pausing, rewinding etc., that the EPG will update, and that the catch-up services will still work. I ordered a new Seagate ST500VT000; when it arrived I started to suspect it wasnt factory-fresh Put it in the box, but couldnt get Maintenance mode, just a blank screen even after an hour. Choose the first option Software Reset and press the right-arrow button to confirm. I got the box working again got into the maintenance menu and selected the first option. Havent tried the option with removing recordings yet. if (window.wfLogHumanRan) { return; } Make sure its a drive suitable for AV, CCTV or PVR use such as the Western Digital AV drives. Id rather try everything before I replace the disk. Is this really the case, as I thought these were key features of the box? So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. After some trial and error work out that the disk needs to have a fat32 format partition for the box to be able to recognise it! Really helpful & informative, well written. http://bt.custhelp.com/app/answers/detail/a_id/53417/~/how-to-return-and-recycle-your-bt-broadband-h says Bt will send you a returns bag if you were a BT Tv customer and you inform them you are leaving.. That is BT adhereing to their responsibilities under the Electrical waste regulations. and that I would need to return the YouView box to BT (almost certainly wrong!). All rights reserved. Thanks for the info I have changed the drive but the maintenance mode does not some up does the disk have to be formatted? Ordered a replacement Seagate drive, followed the procedure above and happy days!! There are many reports of call centre staff 'demanding' people return their boxes, along with lies that the boxes. If so why are BT misleading customers into believing that they need to return their YouView box? Is that to be expected? 08h00 19h00 Tous les jours. Thanks for the info which was clear and easy to follow and saving me a load of cash. If you've been inactive for a certain amount of time, we'll give you a nudge and say your box is about to go into standby. Thanks again. Im not overly fussed about the longevity more about booting and navigating menus. Assuming youre already with BT for your Broadband, then the costs are as follows: TV service: Either 4 a month (basic service) or 12.50 for the unlimited service. Sometimes, you may experience weak signals due to poor weather. Then came across your site. 8h42, on All the menus and features are exactly the same, but the most recent version of the box is smaller than this earlier version. Teslin Fake Id, UTV unavailable on YouView via catch up/on demand. In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. The DN372T boxes are a different generation to the ones in the guide above so will work differently. Release the down button and press the power button to say yes. The box should function (more or less) as a Freeview Play box. The hard drive will work fine with the box on its side. In BT 's case the operator will charge up to 50 for their broadband routers and up to 115 for their YouView TV set-top-boxes, although you can of course simply return them when switching away and avoid the fee entirely. Hopefully that will be good for a couple of years and then Ill replace it with a new one. I had a Seagate drive but got a Western Digital drive off of eBay to replace it. And that's with anytime calls to non-premium numbers. I switched it off with the unit power button, but now when I try to switch it back on there is no power nothing happens at all. We thought it would . These are audio-visual drives and as you can see from the datasheet here they are very quiet and consume little power. Brilliant! Sounds like they have taken on a load of ex-Sky CS gonks who have not completed their retraining. Are the Segate and Western Digital hard drives interchangeable of is it best to replace the original? blockquote{border-color:#EAEAEA #EAEAEA #EAEAEA #22a9f7}.site-title a:hover,a{color:#22a9f7}#masthead .search-form,.main-navigation a:hover,.main-navigation ul li ul li a:hover,.main-navigation ul li ul li:hover>a,.main-navigation ul li.current-menu-ancestor a,.main-navigation ul li.current-menu-item a,.main-navigation ul li.current-menu-item ul li a:hover,.main-navigation ul li.current_page_ancestor a,.main-navigation ul li.current_page_item a,.main-navigation ul li:hover>a{background-color:#22a9f7}.header-search-icon:before{color:#22a9f7}button,input[type=button],input[type=reset],input[type=submit]{background-color:#22a9f7}#content .comments-area a.comment-edit-link:hover,#content .comments-area a.comment-permalink:hover,#content .comments-area article header cite a:hover,#content .entry-meta span a:hover,#content .entry-title a:hover,.comment .comment-reply-link:hover,.comments-area .comment-author-link a:hover,.entry-meta span:hover,.site-header .menu-toggle,.site-header .menu-toggle:hover{color:#22a9f7}.main-small-navigation ul li ul li a:hover,.main-small-navigation ul li:hover,.main-small-navigation ul li a:hover,.main-small-navigation ul li ul li:hover>a,.main-small-navigation ul > .current_page_item, .main-small-navigation ul > .current-menu-item,.main-small-navigation ul li.current-menu-item ul li a:hover{background-color:#22a9f7}#featured_pages a.more-link:hover, .wpcf7-form input:focus{border-color:#22a9f7;color:#22a9f7}a#back-top:before{background-color:#22a9f7}a#scroll-up span{color:#22a9f7} My box got into the loading loop and beeps several times after switching it on. Thank you. Thanks in advance! Thanks! Using Ultra HD See all Set up results Was this helpful? This ought to be obvious, but enough people at BT have been adamant that they will somehow block the services, that I am concerned. BT Vision+ Pace DiT7431/052B Digital Freeview Box Receiver 160GB HDD Recorder The 165960205623 BT VISION+ PACE DiT7431/05_2B Digital Freeview Box Receiver 160GB HDD Recorder - $24.71. They have nothing to do do with the functionality of the actual YouView box itself. Youview recording failed This is another one that is usually caused by either your internet connection, or also possibly your broadband connection too. Not sure what box model you have? You must give us 30 days notice before you leave Your service will stop 30 days after you cancel your service. width: 1em !important; Poor and old people among those who are less satisfied with the BBC, according to Ofcom, as BBC accused of chasing younger users. Sign in or register to get started. Many thanks ordered a replacement hard-drive and fitted it as per the instructions above. I was thinking of replacing the 500gb drive in my youview+ box with a 3tb western digital purple drive. document,'script','https://connect.facebook.net/en_US/fbevents.js'); Toshibas 1Tb drive is model number MQ01ABD100V. Home - YouView A red light should appear on thefront, Press and hold the down arrow button on the top of the box for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. It just makes the same beeping noise and wasnt recognised. Second-Hand Satellite & Cable Equipment for Sale in PA40PW I can confirm also that my youview box supplied from BT still functions as normal and my 30 days notice ended 27th December. There is no point even trying. Reading Time: 4 minutes There's nothing worse than encountering BT YouView box problems when you're already comfortable in bed or on your couch while watching your favourite show or movie. How to Fix YVM302 BT Error Code on YouView Box I wonder if the programs recorded on the old hard drive could be saved??? So if you joined us or have renewed your contract on or after this date, youll be charged for not returning equipment to us. Just a note which may help others. Unfortunately it turned out that it wasnt the HDD causing a T4000 to enter a Maintenance Mode spiral-of-death. YouView is supposed to be a box you can use without a subscription. Is my box a brick ? If your set top box is receiving signals that are too strong, it is also likely for it to overload the Youview BT box, hence causing poor TV signals. I have swapped HDMI leads and still does not work. The main TV downstairs had a Freesat box, YouView box and PS3. 1 Service Alert Using Ultra HD A YouView Box FAQ Go beyond Full HD and see the difference with Ultra HD. If I boot up without pressing any buttons it gets stuck on the loading screen. I then took the replacement HD I found and wiped it, ran check disk and made sure it was just unallocated space before putting in back in the digi box. Am I being mislead by BT here to keep me paying? Some Maintenance Modes will revert all your settings back to their defaults, remove any paired devices and delete your recordings & scheduled recordinglist. YouView is supposed to be a box you can use without a subscription. Im not sure why all the previous steps failed, but that last method with a cloned drive worked for me. This I think was preventing the box seeing it and formatting it. And BT reps have publicly stated the box will continue to work. All rights reserved. Note: Replacing the hard drive in your YouView box means you might lose all the recordings on your old hard drive. .wocommerce button.button:hover, .woocommerce input.button:hover, .woocommerce #respond input#submit.alt:hover, .woocommerce a.button.alt:hover, Box now works fine. Ionic Industries 2023. Once the menu is up you might need to do a factory reset with deleting the recordings to reformat the drive if it is not brand new. Visit our full contacts page here } First off, disconnect all cables from your YouView box and using a cross-head (Philips) screwdriver remove the screw on the back panel above the SCART socket. (document.getElementsByTagName('head')[0]||document.getElementsByTagName('body')[0]).appendChild(wfscr); Chichester Thanks for the installation guide. If you're unsure what box model you have, go through the following steps: Open the Menu Select Settings* From Information & Reset select Device Information If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. We followed the user guide instructions and Googled every possible solution without luck. I can hear hard drive starting up with a quiet whirr but then stops. YouView TV Ltd 2023. Bt upgrade youview box - serreposters Hi there, I have the BT UHD box which I paid to upgrade to in September. It'll be connected to my new internet, with another . If you have bought a used hdd like I did youview will not set up your new drive, I had to remove partitions in command prompt, but do not reformat for your pc at the end in ex fat32 or Ntfc. Nowadays, the best way to do this comfortably is by using a HDMI cable to connect the two together. Apologies if someone has already asked this info. vertical-align: -0.1em !important; Brilliant instructions. If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. Regulator Ofcom has launched a review to examine why the BBC struggles to meet the needs of some audiences. We just replaced ours with a spare Intel SSD and its up and running again. I am through my power line adapters. A YouView box is a set-top box, a device that converts the signals into something that your TV can read and display. Tried maintenance mode, software repair brings it back to the loop, factory resets with keeping the recordings failed. img.emoji { The below will appear on the email currently with the title of "About the services you're stopping". How to leave Call us on 0800 783 1401 to leave BT. Dream Mat Mousse Quelle Teinte Choisir, Ordered a new hard drive and have installed using your clear instructions. My box wasnt initially recognising the new drive. Your box is connected to your TV with a HDMI or Scart cable and that the correct Source/ input is selected on your TV. I had a similar problem. Disney Star - Wikipedia I tried reformatting in exFAT too and that made no difference. You could have a conflict with the powerline adaptors. Thanks for the tips Steve! The Vision+ is an update to the 165960205623. It is headquartered in Mumbai, Maharashtra. They told me something very similar last week when I cancelled. Second-Hand Satellite & Cable Equipment for Sale in G327UY Retrieved box from the bin, opened up and checked harddrive model number, ordered new one on eBay for 33.50 delivered, followed instructions to the letter. I let it run for about 4 hours and it wasnt even 1% complete and every sector so far was bad. ITVX: How to watch Love Island ITX, NollyHow to get ITVX on TV, what Channel Nakoni Alamat Ng Pilipinas, I have decided to cancel bt tv as we are moving house. BT Vision+ Pace DiT7431/052B Box. Switch on your TV and pre-select the correct HDMI input for your YouView box so you can see what the box is doing while it powers on.