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Electricity Providers in Southern Punjab with More Efficient and Reliable power connections
MEPCO values reliability, transparency, customer satisfaction, and sustainability, striving to deliver efficient electricity services while fostering community growth.
To be a leader in sustainable electricity solutions
To be a leader in the energy sector, recognized for our commitment to innovation, efficiency, and environmental stewardship while ensuring access to quality energy for all.
Provide affordable electricity and outstanding service to customers.
To provide reliable, affordable, and sustainable electricity services that enhance customer satisfaction and promote socio-economic development in the communities we serve.
Empowering communities through efficient power distribution and innovation.
At MEPCO, our motto emphasizes our willpower to empower communities by offering efficient energy distribution and embracing modern solutions to satisfy evolving electricity needs.
The Customer Service Manual is a comprehensive guide designed to equip MEPCO staff with the knowledge and equipment to supply satisfying service to our valued consumers. As a leading power supplier, MEPCO ensures customer satisfaction by addressing inquiries, resolving problems, and fostering high-quality relationships.
The manual outlines standardized strategies, excellent practices, and key concepts to enhance consumer interactions, ensuring consistency and performance in service delivery. By adhering to these guidelines, we aim to create a supportive environment that prioritizes customers’ expectations, contributing to the overall achievement of MEPCO and the communities we serve.
MEPCO’s tariff is designed to ensure fair and transparent pricing for electricity consumption across its service areas. It consists of various categories tailored to residential, commercial, and industrial customers, with distinct rates based on consumption levels.
Additionally, MEPCO offers low price lists for low-income households, promoting affordability and accessibility to electricity. By maintaining a balanced and competitive tariff structure, MEPCO aims to encourage accountable electricity intake and help sustainable regional development.
Delivering reliable power for a brighter tomorrow
MEPCO management focuses on a specialty of strategic plans to ensure long-term success, addressing the area’s growing power needs with sustainable solutions.
Management ensures smooth operations via streamlining strategies, adopting cutting-edge technologies, and minimizing power distribution losses.
Prioritizing customer satisfaction, MEPCO management emphasizes responsive help, transparency, and service development based on customer feedback.
MEPCO Customer care successfully supports billing, outages, connections, and complaints, ensuring reliable service supply.
MEPCO news release highlights key regional updates on power distribution, customer services, and operational improvements.
MEPCO target is to ensure reliable energy, enhance customer satisfaction, reduce losses, and encourage sustainable practices in power distribution.
Use the MEPCO mobile app and stay connected and informed with real-time notifications, making your energy management experience seamless and efficient.
The Bill Estimator function allows customers to calculate their upcoming electricity payments based on real-time utilization facts.
Customers can easily complain about power interruptions through the app, which ensures prompt responses and efficient trouble decisions.
You can stay informed with actual-time notifications regarding load-shedding schedules, service outages, and essential MEPCO announcements.
Smart monitoring allows customers to analyze their power energy usage patterns, promotes power conservation, and informs energy usage selection.
The app contains real-time consumption data, allowing customers to track their electricity bills and control their consumption effectively.
Find quick solutions to common MEPCO service inquiries, from billing to outages.
Join us today for an uninterrupted power supply and exceptional customer service. Discover how MEPCO can empower your community!
