User’s Manual & E-mail Addresses

The MEPCO User’s Manual provides comprehensive guidance on accessing services, understanding tariffs, resolving complaints, and using online platforms like the MEPCO portal and mobile app. It ensures customers can easily navigate service features and policies. Additionally, MEPCO has designated email addresses for various queries, including billing, complaints, and general information. These allow consumers to directly contact the relevant department for efficient communication. For a detailed list of email addresses and to access the User’s Manual, visit the official MEPCO website or contact their customer service center.